Return & Refund Policy

We want you to be completely satisfied with your purchase from Rajasthan Decor. That's why we offer a 7-day return policy, giving you ample time to make sure your item meets your expectations.

Eligibility for Returns

To be eligible for a return, please ensure that:

  1. The item is in the same condition as when you received it.
  2. The item is unworn or unused.
  3. All tags and labels are intact.
  4. The item is in its original packaging.
  5. You have the receipt or proof of purchase.

Starting a Return

To initiate a return, please contact us at sales@rajasthandecor.com. If your return is approved, we will furnish you with a return shipping label and provide detailed instructions on how and where to send your package. Please be aware that we cannot accept returns for items sent back without prior authorization, and all return shipping charges will be the responsibility of the customer.

Should you have any questions or require assistance with your return, do not hesitate to reach out to us at sales@rajasthandecor.com.

Damages and Issues

Upon receiving your order, we kindly request that you inspect the items promptly. If you discover any defects, damages, or if you receive the incorrect item, please contact us immediately. We are committed to resolving the issue promptly and ensuring your satisfaction.

Non-Returnable Items

Please be aware that certain items cannot be returned, including:

  • Perishable goods such as food, flowers, or plants.
  • Custom products, such as special orders or personalized items.
  • Personal care goods like beauty products.
  • Hazardous materials, flammable liquids, or gases.

Unfortunately, we do not accept returns for sale items or gift cards.

Exchanges

If you wish to exchange an item for a different one, the quickest way to ensure you receive what you desire is to follow our return process. Once your return is accepted, you can make a separate purchase for the new item.

Refunds

We will notify you once we have received and inspected your return. If your return is approved, we will automatically initiate a refund to your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please reach out to us at sales@rajasthandecor.com for further assistance.

Thank you for choosing Rajasthan Decor, and we appreciate your trust in us. If you have any questions or concerns, our customer service team is here to assist you.